SOE's recent Friday feature discussed upcoming changes on character appearances.  This change is not anthing new or groundbreaking in MMO's since it has been done before (Everquest II for starters).  Basically you will have two sets of gear allowed, one would be your stylish perfectlly matching set of clothing or armor which everyone can see and which hides the much uglier set of mismatched stat heavy gear beneath it.  That pretty much sums it...